This Privacy Policy describes how Ciscofanatics Everwell Health, Inc. (“Ciscofanatics Everwell Health,” “we,” “us”) collects, uses, and shares personal information when you visit our website or use our services. It applies to our public website and marketing activities.

Health information (HIPAA): When you receive care through Ciscofanatics Everwell Health, protected health information (PHI) created or received in connection with treatment, payment, and healthcare operations is handled under our Notice of Privacy Practices, in accordance with HIPAA. This Privacy Policy governs information collected through the website that is not PHI.

1. Information we collect

We collect the following categories of personal information:

Information you provide: name, email, phone, and the contents of forms or messages you submit.
Account & transaction data: details you provide when creating an account, booking a visit, or paying (payments are processed by third-party processors).
Automatically collected data: device and browser type, IP address, pages viewed, and similar analytics data collected via cookies and similar technologies (only with your consent for non-essential categories).

2. How we use your information

To provide, operate, and improve our website and services.
To respond to your inquiries and provide customer support.
To send administrative and, where permitted, marketing communications (you can opt out at any time).
To measure and analyze usage so we can improve the experience (with your consent).
To comply with legal obligations and protect the security and integrity of our services.

3. Legal bases for processing (where GDPR applies)

Where the GDPR or similar laws apply, we rely on: your consent (e.g., for non-essential cookies and marketing); performance of a contract (to provide services you request); legitimate interests (to secure and improve our services); and legal obligation.

4. How we share information

We do not sell your personal information. We share it only with:

Service providers that process data on our behalf (hosting, analytics, payment processing) under contractual confidentiality obligations.
Professional and legal advisors, and authorities where required by law.
Successors in the event of a merger, acquisition, or reorganization.

5. Cookies & tracking

We use cookies and similar technologies as described in our Cookie Policy. Non-essential cookies load only after you opt in, and you can change your choices at any time via the cookie preferences link in the footer.

6. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information; to opt out of targeted advertising or the “sale” or “sharing” of personal information; to limit the use of sensitive information; and to withdraw consent. We do not discriminate against you for exercising these rights.

California (CCPA/CPRA): see our Do Not Sell or Share My Personal Information page. We honor Global Privacy Control (GPC) browser signals as a valid opt-out request.
EU/UK (GDPR): you may also lodge a complaint with your local data protection authority.

To exercise any right, contact us at privacy@everwellhealth.example. We will verify your request before responding.

7. Data retention

We keep personal information only as long as necessary for the purposes described here, to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest. No method of transmission or storage is 100% secure.

9. Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information without appropriate parental consent.

10. International transfers

We are based in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S. under appropriate safeguards.

11. Changes to this policy

We may update this policy from time to time. We will post the updated version here and revise the “last updated” date above.

12. Contact us

Questions about this policy? Email privacy@everwellhealth.example or write to Ciscofanatics Everwell Health, Inc., 500 Wellness Way, Suite 200, Austin, TX 78701.